We are always trying to improve the information on our website, both in terms of quality and quantity of information. We have over 80 staff adding content to our site. All have been trained to use our content management system. This allows a trained member of staff to login to the website and post content relevant to their service onto the site.
This allows us to add information onto the site much quicker than in the past, when a central team was responsible for creating and adding content onto the site. There is no longer a bottle neck stopping the information being added.
We have engaged with the Royal National Institute for the Blind (RNIB) on how to make our site as accessible as possible for the public.
All of our users are trained to use the system; guidelines based on the RNIB Web Accessibility standards have been created to make sure the information added is of a consistent and genuine quality.
We have held specific writing for the web courses to encourage staff, not to just reproduce leaflets, but to write specifically for the web.
When creating pages we advise that the URL of the page should be no more than 8 characters with no spaces. We also offer the same advice when creating different categories within the site.
We encourage staff then adding documents to the site, to include in the hyperlink text, the format and size of the document and to offer both word and pdf versions wherever possible.