Advice and help for consumers

Citizens Advice consumer service provides free, confidential and impartial advice and help for consumers.

Find an approved trader

Find a local Trading Standards Approved Trader today using our Buy with Confidence scheme.

Also in this section

• National Trading Standards news
• Product recalls and safety advice
•  Trading Standards newsletter Issue 5 (PDF format 500KB)

For Businesses

• Apply to become an approved trader
• Fees and charges
• Leaflets for businesses
• Licensing and legislation
• Policies
•  Proposed Trading Standards Business Support leaflet (PDF format 240KB)
•  Underage Sales Advice Pack (PDF format 8MB)
  Please be aware that this document is quite large and may take some time to download if you are in a slow broadband area.

Advice for businesses

ERWIN (Everything Regulation, Whenever It's Needed) is the one-stop website for all your Trading Standards retail based business related information across England and Wales.