Enquire Direct is the Libraries and Information Service's online and telephone information service. We welcome questions from anyone who lives, works or studies in Northamptonshire, or who would like information about the county.

To help us answer your question please provide us with as much detail as possible, including any sources you've already used.

You can contact us by:

• the enquire direct form (online form) anytime (replies during normal opening hours). You will be given a Reference Number please keep a note of this.
• phone: 01604 462049
• e-mail: enquiredirect@northamptonshire.gov.uk
• Text: 07841 959083
• Online users - please note that some Internet Service Providers use filters which may block our replies. Please provide an alternative means of contact to ensure that we can respond to your enquiry.

We will:

• Give information sources for a particular topic, but cannot undertake original research or provide written essay answers.
• Reply with factual and documented answers - we cannot give opinions or advice.
• Respond to your questions quickly and correctly and within five working days. If you do not receive a response within two weeks, it is likely we have incomplete contact details and have been unable to reply. Please contact us again.
• Contact you if your enquiry incurs charges before undertaking the work.
• Direct you to local legal specialists and advisers, but cannot offer legal guidance of any kind.
• Refer you to closer, or more appropriate, sources of information if you live outside Northamptonshire.