Consumer Direct
Need help or advice about a problem relating to goods or services that you've purchased?  Contact our partners Consumer Direct on 08454 04 05 06 or complete this online form.

Their advisors are specially trained to give practical advice on all kinds of consumer issues - from problems with cars to faulty household appliances.

How to Buy With Confidence
Our Trading Standards Service operates an approved trader scheme and can provide you with details of reliable local tradesmen and women to carry out work around your home and garden.

Leaflets for Consumers
Want to find out more about your rights? Have a look at our leaflets for advice on a range of common problems with goods and services.

Loan Sharks
Have you been bitten by a loan shark? Find out more information about what you can do and how we can help.

Rip-Off Tip-Off
Report a trader - been ripped off or caught by a scam?  Report it to us on the Rip-Off Tip-Off website.