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Frequently Asked Questions
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Q: Does the council have a calibration service, if so what does it offer?
A: A calibration service is available for testing standards of mass, volume and length to traceable Primary National Standards. For more information use the contact details below or visit the Trading Standards Service website (New window).
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Q: How do I find out about opportunities to provide goods, services or works to the County Council?
A: Visit the Procurement webpage for more information.
Paul White Procurement Team Northamptonshire County Council PO Box 93 County Hall Northampton NN1 1AN Tel: 01604 236465 Fax: 01064 236189 email: pwhite@northamptonshire.gov.uk
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Q: How do I obtain a licence to sell poisons or hold explosives?
A: Licences are issued by the Trading Standards Service and run from 1st May every year. For more information use the contact details below or visit the Trading Standards Service website (New window).
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Q: I am setting up a business, where can I get some advice?
A: The Trading Standards Service offer free advice to county businesses about a wide range of trading law. To find out more about the services offered, visit the Trading Standards Services website (New window) where you will find self help business advice leaflets, information about the Local Business Partnership or use the contact details below.
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Q: I am starting a business, where can I get advice on incentives/grants?
A: Invest Northamptonshire acts to offer the best economic information and services to businesses investing and expanding in the county. Invest Northamptonshire is an innovative partnership between business and skills development agencies, private businesses and local authorities. For more information use the contact details below, or visit the Invest Northamptonshire webpage.
Invest Northamptonshire
8 Spencer Parade
Northampton
NN1 5AA
Tel: 01604 609393
Fax: 01604 609390
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Q: I am thinking about selling fireworks, what should I do first?
A: A licence is required for the sales and storage of fireworks. For more information and advice about the options of either a licence or registration visit the Trading Standards Service website (New window) or use the contact details below.
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Q: I complained to Trading Standards but the trader is still in business and I am still out of pocket.
A: The Trading Standards Service has no powers to close down any business or to get you your money back. However, to find out more about your rights as a consumer and the scope of our work visit the Trading Standards Services website (New window) or use the contact details below.
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Q: What issues do Trading Standards take into account before taking a trader to court?
A: The service publishes both an 'Enforcement Policy' and a 'Prosecution Policy' with the aim of giving some explanation, these are available to view on the Trading Standards Service Website (New window). For more information use the contact details below.
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Q: Where can I find a public weighbridge in the county?
A: A list of public weighbridges in the county is published and available by visiting the Trading Standards Service website (New window) directly or contact them using the details below and request a copy.
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