Guidance for adult care providers - Coronavirus

A Provider Hub has been set up to give guidance to providers. Contact the Provider Hub by email at NASSCOVID@nass.uk.net or by telephone on 01604 361311.

Latest COVID-19 updates

Personal Protective Equipment (PPE)

Use of PPE

Emergency PPE supplies

We have established a civic PPE co-ordination team to assist in the provision of PPE for organisations providing essential community services such as care and support providers, schools, and district and borough councils.

Northamptonshire County Council has established a civic PPE co-ordination team to assist in the provision of PPE for organisations providing essential community services such as care and support providers, schools, and district and borough councils. This is working alongside a similar function designed to support NHS organisations.

The council maintains a small reserve supply across a limited range of PPE to be used to help essential services bridge any urgent gaps that may arise from any delays in delivery or shortfalls in their usual supply arrangements. This service is open 9am to 5pm, Monday to Friday and can be contacted directly via
NCC.CovidPPE@northamptonshire.gov.uk or 01604 364676.

Before contacting this service, please ensure you have contacted your usual supplier for your required PPE needs. If your usual supplier cannot supply your demand, a list of suppliers can also be acquired by contacting the PPE team on the details above. It is important to note this reserve supply of PPE is for emergencies only and should only be used if all options are exhausted or you need PPE to see you through until delivery. Organisations will be vetted before requests for PPE are accepted and a maximum of 7 days’ worth of PPE may be issued. There are only limited supplies of PPE available through this service and so it essential we manage the allocation of this carefully.

When contacting the service you will be asked for additional informationon your organisation, your usage of PPE, current stock levels and when you next expect to receive a delivery. You will also need to provide the quantity and sizing of the PPE you require. This is to ensure we can fully process the order in a timely and orderly fashion.

National guidance

Care Quality Commission resources

Safeguarding Adults policies

For policies and procedures, see the Northamptonshire Safeguarding Adults Board website.

Supporting clients

Skills for Care guidance

Personal assistants

Some personal assistants (PAs) are being challenged by schools as to whether they are a key worker. The Department of Health and Social Care have confirmed that PAs are included in this definition.

The Skills for Care website contains information for employers about a PA's role.

The position in Northamptonshire around easements

Currently our service providers are continuing to operate with existing support and have capacity to take on new work. This means as a Local Authority, we can continue with our duties under the Care Act whilst applying some flexibilities, such as around social distancing guidance.

We don't currently plan to apply easements to our Care Act duties allowed by the emergency legislation, the Coronavirus Act 2020. However, if in the future we do need to take these steps, we will inform you, and keep these changes to the minimum necessary and for the shortest time needed.