Trading standards - buying with confidence
Advice and help for consumers is available on our
Trading Standards pages.
Fire and Rescue Service - keeping fire safe
You can request a fire safety check for your home. Visit the fire safety pages for advice and guidance.
Keeping warm in the winter
Safety is important in all aspects of keeping yourself warm.
Take care when using electric blankets or filling hot water bottles. Never use a hot water bottle and an electric blanket together, as this is extremely dangerous and could give you an electric shock. You may be entitled to some additional financial help, especially during periods of very cold weather.
Winter fuel payment
Winter fuel payment is an annual payment to help with heating costs, made to households with someone over pension credit age.
Read more on how to keep warm and well on
NHS Choices keep Warm, keep Well.
Cold weather payment
Cold weather payments are made to eligible people when the weather is very cold. You will automatically receive the payment if you get
Pension Credit or certain other means-tested benefits.
Domestic abuse support and services
Domestic abuse is sometimes referred to as domestic violence. Abuse can come in many forms. You do not have to be physically injured to be a victim.
There are specialist domestic and sexual violence services across the county provided by the
Northamptonshire Domestic Abuse Service.
Further support and information:
Violence against women and girls (VAWG)
Find out how to report a case of
Violence against women and girls (VAWG).
Northamptonshire Energy Saving Service (NESS)
Northamptonshire Energy Saving Service (NESS) is a three-year project funded by National Grid's Warm Homes Fund to help address fuel poverty in Northamptonshire. It provides help which is free, confidential and independent.
What help is available?
Help to change energy supplier - A free and impartial review of your current energy supply to show potential cost savings and/or better deals through switching
Benefit and/or debt advice - Ensures your finances are in their best shape, including advice and assistance with eligibility and applying for grants, benefits or allowances, and/or assistance to help you manage any debts
A Home Energy Assessment - Improve the comfort of your home with practical measures to reduce energy consumption with some free energy efficiency products provided
Energy Efficiency Advice - To help you save money and reduce your utility bills going forwards.
Emergency Boiler Repair/Replacement – Subject to strict eligibility, there is also limited funding available for replacement boilers, servicing and minor boiler repairs
Who is delivering the project?
Northamptonshire County Council are working in partnership with local voluntary and charity sector organisations to deliver NESS. Community Law Service are operating as lead delivery partner, alongside Citizens Advice Services Corby and Kettering, Care and Repair Northamptonshire and South Northants Volunteer Bureau.
Contact the NESS team: