Keeping safe in your home

Trading standards - buying with confidence

Advice and help for consumers is available on our Trading Standards pages.

Fire and Rescue Service - keeping fire safe

You can request a fire safety check for your home. Visit the fire safety pages for advice and guidance.

Keeping warm in the winter

Safety is important in all aspects of keeping yourself warm.

Take care when using electric blankets or filling hot water bottles. Never use a hot water bottle and an electric blanket together, as this is extremely dangerous and could give you an electric shock. You may be entitled to some additional financial help, especially during periods of very cold weather.

Winter fuel payment

Winter fuel payment is an annual payment to help with heating costs, made to households with someone over pension credit age.

Read more on how to keep warm and well on NHS Choices keep Warm, keep Well.

Cold weather payment

Cold weather payments are made to eligible people when the weather is very cold. You will automatically receive the payment if you get Pension Credit or certain other means-tested benefits.

Domestic abuse support and services

Domestic abuse is sometimes referred to as domestic violence. Abuse can come in many forms. You do not have to be physically injured to be a victim.

There are specialist domestic and sexual violence services across the county provided by the Northamptonshire Domestic Abuse Service.

Further support and information:

Violence against women and girls (VAWG)

Find out how to report a case of Violence against women and girls (VAWG).

Northamptonshire Energy Saving Service (NESS)

Northamptonshire Energy Saving Service (NESS) is a three-year project funded by National Grid's Warm Homes Fund to help address fuel poverty in Northamptonshire. It provides help which is free, confidential and independent.

What help is available?

  • Help to change energy supplier - A free and impartial review of your current energy supply to show potential cost savings and/or better deals through switching
  • Benefit and/or debt advice - Ensures your finances are in their best shape, including advice and assistance with eligibility and applying for grants, benefits or allowances, and/or assistance to help you manage any debts
  • A Home Energy Assessment - Improve the comfort of your home with practical measures to reduce energy consumption with some free energy efficiency products provided
  • Energy Efficiency Advice - To help you save money and reduce your utility bills going forwards.
  • Emergency Boiler Repair/Replacement – Subject to strict eligibility, there is also limited funding available for replacement boilers, servicing and minor boiler repairs

Who is delivering the project?

Northamptonshire County Council are working in partnership with local voluntary and charity sector organisations to deliver NESS. Community Law Service are operating as lead delivery partner, alongside Citizens Advice Services Corby and Kettering, Care and Repair Northamptonshire and South Northants Volunteer Bureau.

Contact the NESS team: