Registration Service updates - Coronavirus

​See the latest updates and changes to Registration Services in Northamptonshire.

 

 

Reminder for registration appointments:
Please ensure that you arrive 10 minutes before your appointment. Only people legally required to complete the registration will be permitted to enter the building, this includes adults and children.

Using the Registration Service from 1 April 2021

With the creation of 2 new unitary authorities from 1 April 2021, the Registration Service will become 2 separate districts from this date.

To comply with current legislation all appointments must be completed in the district where the event took place.

For example:

  • All births in Kettering General Hospital must be registered in North Northamptonshire
  • All births in Northampton General Hospital must be registered in West Northamptonshire

When booking an appointment with the service please ensure you select the correct office.

  • Northampton, Daventry and Towcester will be in West Northamptonshire
  • Kettering, Wellingborough and Corby will be in North Northamptonshire

Registration offices within public libraries

Whilst all public libraries are currently closed we continue to offer appointments for our customers. Instructions on how to access the buildings are on display at each site.

Face coverings

The Government has extended the policy on the mandatory wearing of face coverings in public places in England.

It is now mandatory for all visitors to wear face coverings in more places including public libraries.

Test and trace

It is also mandatory for library staff to ask customers to leave their details when entering library buildings. Customers who have downloaded the NHS Test and Trace app can scan the QR code provided on posters that are on display near library entrances.

Contacting us

Due to the increase in demand due to Covid-19, we are not currently taking telephone calls. We will be responding to general enquiries by email only. Registrars can only see customers with booked appointments so please do not visit the Office without a confirmed booking as the Registrar will be unable to see you.

For all general enquiries please email registrationservice@northamptonshire.gov.uk and we will try our best to respond within ten working days.

If you have submitted a ceremony enquiry form for a new booking we will contact you in order of receipt date to discuss availability and make your booking. We are working with a large backlog of enquiries so please be patient and avoid completing multiple forms, as this only increases the backlog.

Latest updates and changes

Following Government guidance clarifying that registration services are now permitted to open in England, Northamptonshire County Council's registration offices are now open to undertake birth registrations, notices of marriage and corrections face-to-face as per current legislation. We’ve installed screens, anti-bac wipes, sanitising hand gel and separate pens across the service to adhere to current guidelines.

Customers must complete and submit a pre-registration questionnaire as part of the online booking process. This will minimise the face-to-face time in the office and help to safeguard all parties. The number of people attending the office will be restricted to the legal minimum required to complete a legal registration. All payments for certificates must be paid in advance.

Request a birth registration appointment

The appointment - what you need to know

Please ensure that you arrive 10 minutes before your appointment.

As part of our efforts to keep the number of people in office down to the legal minimum required for the registration, please do not bring your child with you.

  • If you are married to the child’s mother or father only one person needs to be present to complete the registration
  • If you are not married, and wish for the father's details to be included on the birth certificate, you must attend the appointment together

To adhere to social distancing guidelines we can only admit the persons required to complete a legal registration. You are permitted to bring the child being registered to the appointment (if no alternative child care is available) but we cannot admit other persons or children at this time.

Please be prepared to use hand sanitiser on arrival. Face coverings are mandatory for your appointment. For any enquiries, our Customer Service Centre can be contacted by telephone on 0300 126 1000.

Our notice of marriage or Civil Partnership booking page has now been reopened.

Please note :

With the creation of 2 new Unitary Authorities from 1 April 2021 the Registration Service will become 2 separate districts from this date.

To comply with current legislation a Notice of Marriage must be given before the ceremony can take place in the district where you reside. When booking a Notice of Marriage appointment please ensure that you select the correct office as follows:

  • Northampton, Daventry & Towcester will be in West Northamptonshire
  • Kettering, Wellingborough and Corby will be in North Northamptonshire

If you are in any doubt please contact registrationservice@northamptonshire.gov.uk, or telephone 0300 126 1000, before booking your appointment.

This will allow you to book your appointments either via your online account if one has been created for you, or by visiting the booking page if your event is planned outside of Northamptonshire.

 Book an appointment

Following guidelines from the General Register Office all face-to-face death registrations have been suspended with immediate effect. All deaths registrations will now be completed over the telephone.

If you’ve received the legal paperwork from the attending GP or hospital you will need to make arrangements to email this to us. We cannot complete the registration without having access to this information.

For any enquiries, our Customer Service Centre can be contacted by telephone on 0300 126 1000. 

Due to the increase in demand due to Covid-19, we are not currently taking telephone calls. We will be responding to enquiries by email only.

For all enquiries please email registrationservice@northamptonshire.gov.uk and we will try our best to respond within ten working days. If you have submitted a ceremony enquiry form we will contact you in order of receipt date to discuss availability and make your booking. We are working with a large backlog of enquiries so please be patient and avoid completing multiple forms, as this only increases the backlog.

Following the latest government announcement regarding the national lockdown on 4 January 2021, it is indicated that ceremonies should only take place in exceptional circumstances (one of the parties getting married or forming a civil partnership is terminally ill and not expected to recover) or is to undergoing debilitating treatment or life-changing surgery.

If you believe you may fall into this bracket please provide details of your individual circumstances to registrationservice@northamptonshire.gov.uk and the senior management team along with colleagues in Public Health will review your request based on the criteria below. We will aim to respond in ten working days.

  1. Impact on / risk to the couple
  2. Risk to the local authority

Applications will only be considered currently for ceremonies which will take place between 31 December 2020 and the last day of February 2021.

Please note from a public health perspective we would encourage parties to delay a ceremony until we have the virus back under control.

Cases are increasing rapidly and the new variant appears to be more transmissible. We should therefore be staying at home as much as possible and avoiding all unnecessary contact with those outside our household. Examples of possible exceptions include grave circumstances whereby a ceremony could not reasonably be delayed, such as for people who are seriously ill or dying, or those who are about to undergo surgery from which they might not recover.

Following the latest government announcement on 4 January 2021 regarding the national lockdown, citizenship ceremonies cannot currently take place in person. We will be contacting customers who are eligibile for a virtual ceremony over Zoom in due course. If you have an urgent query regarding a citizenship matter please contact us at registrationservice@northamptonshire.gov.uk  

Customers would normally be expected to book their citizenship ceremony within three months of being sent an invitation from the Home Office.

Due to the current pandemic circumstances UKVI have extended this period to six months and will keep this under constant review.

Please be advised that no adverse decisions will be made on applications because of delays caused by Coronavirus.

Resumption of Inquest Courts

The Senior Coroner has reviewed the position in relation to the cancellation of inquest courts due to the Covid-19 pandemic. She has decided that inquest courts will resume from 1 September 2020 operating every week day where possible between 9:45am and 4:00pm. An email or letter will be sent to all next of kin and Interested parties in the next week or so to inform them of the resumption of the courts.

The Courts Listings Officer will be in contact with all parties in due course to make arrangements to reconvene inquests on a convenient date. A Risk Assessment has been undertaken of the court and adjoining rooms. A copy of the Covid compliance requirements are listed below and are in place to help keep everyone safe.

Covid compliance at inquest

  1. You are required to give your name and contact telephone number to reception on arrival.
  2. Sanitising stations are available and must be used on entering the reception area.
  3. Masks must be worn at all times in public areas adjacent to the court.  Masks will not be worn in court during inquests.
  4. In order to comply with social distancing, a maximum of six family members may attend at inquest.
  5. If you or any member of your family is showing Covid symptoms do not attend court and let the Coroner’s office know in advance, either by telephoning 01604 361484 or email coroners@northamptonshire.gov.uk.

Advice and support

Should you need any support or advice in relation to inquest issues you can contact the Coroners Court support service:

Telephone: 0300 1112141

Email: helpline@ccss.org.uk

In order to support capacity at both Northampton and Kettering General Hospitals, a temporary mortuary site has been opened on Hardwater Road, Wollaston.