Registration Service updates - Coronavirus

​See the latest updates and changes to Registration Services in Northamptonshire. This page was last updated on Thursday 05 November 2020.

Registration offices within public libraries

Whilst all public libraries are currently closed we continue to offer appointments for our customers. Instructions on how to access the buildings are on display at each site.

Face coverings

The Government has extended the policy on the mandatory wearing of face coverings in public places in England.

It is now mandatory for all visitors to wear face coverings in more places including public libraries.

Test and trace

It is also mandatory for library staff to ask customers to leave their details when entering library buildings. Customers who have downloaded the NHS Test and Trace app can scan the QR code provided on posters that are on display near library entrances.

Contacting us

Due to the increase in demand due to Covid-19, we are not currently taking telephone calls. We will be responding to general enquiries by email only. Registrars can only see customers with booked appointments so please do not visit the Office without a confirmed booking as the Registrar will be unable to see you.

For all general enquiries please email registrationservice@northamptonshire.gov.uk and we will try our best to respond within ten working days.

If you have submitted a ceremony enquiry form for a new booking we will contact you in order of receipt date to discuss availability and make your booking. We are working with a large backlog of enquiries so please be patient and avoid completing multiple forms, as this only increases the backlog.

Latest updates and changes

We have received confirmation that these appointments can continue from 5 November 2020. Following Government guidance clarifying that registration services are now permitted to open in England, Northamptonshire County Council's registration offices are now open to undertake birth registrations, notices of marriage and corrections face-to-face as per current legislation. We’ve installed screens, anti-bac wipes, sanitising hand gel and separate pens across the service to adhere to current guidelines.

Please be aware that the service is dealing with a very large backlog of outstanding appointments and enquiries due to the pandemic. We respectfully ask all our customers to be patient and do not submit multiple enquiries as this will only result in additional delays.

From week commencing 21 September 2020 customers must complete and submit a pre-registration questionnaire as part of the online booking process. This will minimise the face-to-face time in the office and help to safeguard all parties. The number of people attending the office will be restricted to the legal minimum required to complete a legal registration. All payments for certificates must be paid in advance.

Request a birth registration appointment

The appointment - what you need to know

Please arrive at the office promptly for your appointment.

As part of our efforts to keep the number of people in office down to the legal minimum required for the registration, please do not bring your child with you.

  • If you are married to the child’s mother or father only one person needs to be present to complete the registration
  • If you are not married and wish for the father's details to be on the birth certificate you may attend together provided you both live in the same household
  • If you are not married, wish for the father’s details to be on the birth certificate and live in separate households please contact registrationservice@northamptonshire.gov.uk, as it may be possible to accommodate the appointment in one of the larger offices in the county

Please be prepared to use hand sanitiser on arrival. Face coverings are mandatory for your appointment. For any enquiries, our Customer Service Centre can be contacted by telephone on 0300 126 1000.

As we have now cleared the backlog of appointments we are happy to say that our notice of marriage or Civil Partnership booking page has now been reopened. We have received confirmation that these appointments can continue from 5 November 2020.

This will allow you to book your appointments either via your online account if one has been created for you, or by visiting the booking page if your event is planned outside of Northamptonshire.

 Book an appointment

Following guidelines from the General Register Office all face-to-face death registrations have been suspended with immediate effect. All deaths registrations will now be completed over the telephone.

If you’ve received the legal paperwork from the attending GP or hospital you will need to make arrangements to email this to us. We cannot complete the registration without having access to this information.

For any enquiries, our Customer Service Centre can be contacted by telephone on 0300 126 1000. 

Due to the increase in demand due to Covid-19, we are not currently taking telephone calls. We will be responding to enquiries by email only.

For all enquiries please email registrationservice@northamptonshire.gov.uk and we will try our best to respond within ten working days. If you have submitted a ceremony enquiry form we will contact you in order of receipt date to discuss availability and make your booking. We are working with a large backlog of enquiries so please be patient and avoid completing multiple forms, as this only increases the backlog.

In light of the government announcement regarding the end of the national lockdown on 2 December, the 3 tier system will then be re-introduced. In all tiers wedding ceremonies will be able to take place with restrictions on the number of attendees. 15 people can attend wedding ceremonies and this is inclusive of the couple. There are some restrictions on numbers at Borough council buildings based on their own risk assessments and these can be found below.

Please see further government guidance.

Weddings taking place from the 2 December onwards will still be going ahead.

In all tiers it is still a requirement to wear a face covering in indoor public settings, unless you have an exemption. The Northamptonshire Registration Service has conducted a detailed risk assessment and this is something that we have deemed necessary for all guests attending the ceremony to protect our staff and other customers.

Getting married in a District or Borough Council room

If you are marrying in one of the ceremony rooms held within a district or borough council building then please be aware of the numbers we have been asked to share with you that have been decided for your ceremony.

With the exception of Kettering and Towcester, the numbers listed below includes the couple and their guests - the two Ceremony Officers and other staff do not count towards the limit.

​Location​Total number of people
​Northampton Registration Office Ceremony Room - Guildhall ​15
​Wellingborough Borough Council Offices – Swanspool House ​15
​Corby Cube – The Council Chamber 15
​Kettering Borough Council offices – The Mayors Parlour ​9 total attendees
​Fletton House - Oundle ​15
​The Forum Towcester – The Civic Room​10 total attendees

Please note these numbers have been decided by the District and Borough Councils, in line with the most recent guidance from the government, and are effective from Monday 28 September 2020. Please note the legal maximum is 15 as per central government guidance. Where the number is below 15 this is a result of the District and Borough Councils undertaking their own COVID-secure Risk Assessments.

Customers would normally be expected to book their citizenship ceremony within three months of being sent an invitation from the Home Office.

Due to the current pandemic circumstances UKVI have extended this period to six months and will keep this under constant review.

Please be advised that no adverse decisions will be made on applications because of delays caused by Coronavirus.

Resumption of Inquest Courts

The Senior Coroner has reviewed the position in relation to the cancellation of inquest courts due to the Covid-19 pandemic. She has decided that inquest courts will resume from 1 September 2020 operating every week day where possible between 9:45am and 4:00pm. An email or letter will be sent to all next of kin and Interested parties in the next week or so to inform them of the resumption of the courts.

The Courts Listings Officer will be in contact with all parties in due course to make arrangements to reconvene inquests on a convenient date. A Risk Assessment has been undertaken of the court and adjoining rooms. A copy of the Covid compliance requirements are listed below and are in place to help keep everyone safe.

Covid compliance at inquest

  1. You are required to give your name and contact telephone number to reception on arrival.
  2. Sanitising stations are available and must be used on entering the reception area.
  3. Masks must be worn at all times in public areas adjacent to the court.  Masks will not be worn in court during inquests.
  4. In order to comply with social distancing, a maximum of six family members may attend at inquest.
  5. If you or any member of your family is showing Covid symptoms do not attend court and let the Coroner’s office know in advance, either by telephoning 01604 361484 or email coroners@northamptonshire.gov.uk.

Advice and support

Should you need any support or advice in relation to inquest issues you can contact the Coroners Court support service:

Telephone: 0300 1112141

Email: helpline@ccss.org.uk

In order to support capacity at both Northampton and Kettering General Hospitals, a temporary mortuary site has been opened on Hardwater Road, Wollaston.

​Due to the COVID 19 pandemic, we are not currently offering this service. See our EU settlement scheme page for further updates.