NSPCC Child Protection Helpline

Type of service:
Advice And Information
c/o Weston House, 42 Curtain Road, Hackney, London EC2A 3NH
Telephone number:
0808 800 5000
Email address:
Service description:

If you have any concerns or suspicions about a child's safety, contact the free NSPCC helpline and speak to a counsellor. It's open 24 hours a day, 365 days a year. You can choose to remain anonymous. The helpline can be contacted via phone, text, online, email and SignVideo. It provides:

  • support for adults who are worried about a child
  • advice for parents and carers
  • consultations with professionals
  • information about child protection and the NSPCC

The counsellor will listen to your concerns, offer advice and support, and can take action on your behalf if a child is in danger.

The National Society for the Prevention of Cruelty to Children (NSPCC) is a registered charity (no. 216401).

Age range:
0 - 99 years
Eligibility criteria:
  • Open to everyone
Referral route:
  • Contact service direct
  • No referral needed
Last updated on: