Communication Matters

Type of service:
Advice And Information
3rd Floor, University House, University of Leeds, Leeds, West Yorkshire LS2 9JT
Telephone number:
0113 343 1533
Service description:

Communication Matters is a UK-wide charity committed to supporting people of all ages who find communication difficult because they have little or no clear speech.
Find information on their website about methods of communication that can be used to supplement the more usual methods of speech and writing. These methods are called Augmentative and Alternative Communication (AAC). Communication Matters vision is a world where all individuals have a right to a voice through the provision of communication solutions and ongoing support services. Their mission is to promote an individual’s right to participate in all aspects of life by using their most appropriate means of communication to express their thoughts, feelings, needs and desires. Their main aims are to increase awareness of AAC, involve AAC users, improve service standards and encourage research.

Activities include:

  • Communication Matters International Conference (Leeds)
    Over the course of two and a half days, participants enjoy a diverse programme of keynotes, plenaries, presentations, posters and a supplier exhibition.
  • AAC Information Days (UK-wide)
    Learn about the latest communication aids, AAC software, symbol systems and related products from suppliers.
  • Lobbying, Service Delivery & National Standards
    To ensure AAC services and equipment are supported by the NHS.
  • Research
    Join the Research Involvement Network if you are interested in taking part in research. The aim is to support and encourage research into AAC in the UK.

Online Resources

  • Leaflets about AAC; past issues of the Communication Matters Journal and other publications; find your nearest AAC Assessment Service; get details of suppliers of AAC products. 
  • AAC Discussion Forum & E-News - Subscribe to the Forum to post questions to the AAC community for help and advice; receive weekly updates on training opportunities.

    Registered charity no. 327500 | Company
    registered in England & Wales no. 01965474

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Twitter account

Contact provider for cost details
Age range:
0 - 99 years
Eligibility criteria:
  • Open to everyone
  • SEND descriptors
Referral route:
  • Contact service direct
  • No referral needed
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