NHS 111

Type of service:
Health Services
Address:
c/o NHS England, PO Box 16738, Redditch, Worcestershire B97 9PT
Telephone number:
111
Website:
http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx
Service description:

111 is the NHS non-emergency number. It is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Call 111 if:

  • It's not an emergency
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next
For emergencies, continue to call 999.

NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter. Click here for more information.

You can also communicate with NHS 111 using Typetalk or Textphone by ringing 18001 111. A typetalk relay assistant will automatically join the call.

Cost:
Free
Age range:
0 - 99 years
Languages:
British Sign Language
Eligibility criteria:
  • Open to everyone
Referral route:
  • Contact service direct
  • No referral needed
Last updated on:
16/06/2021