Your child may be eligible to receive travel assistance if they are 16 years old or under and have an education, health, and care (EHC) plan.
Travel Co-ordination Unit (TCU)
The TCU is responsible for travel solutions between home and school for children and young people with special educational needs and / or disabilities (SEND).
The TCU will aim to increase choice and better meet the diverse needs of the county’s pupils with SEND. It will do this by offering a broader, more flexible, range of assistance options, and promote independent travel wherever possible so that young people are able to lead independent lives.
Who this applies to
This process will only apply to children 16 years old or under who are issued with an education health and care (EHC) plan. Applying through the TCU is the only way for travel assistance applications to be considered. Once applications are received, the TCU will then be responsible for reviewing and processing them together with any checks that are required.
If a pupil has special educational needs and attends a post-16 setting you will need to apply for post-16 travel assistance. See the code of conduct for children with special educational needs.
Your child may be eligible for assistance if:
- they have an EHC plan
- the school named in the EHC plan of your child or young person is the nearest suitable school, as determined by the Local Authority
- the school your child or young person attends is beyond the statutory walking distance
- they are attending their nearest suitable school, and they have a condition where they cannot reasonable be expected to walk, and this is supported by appropriate medical and/or specialist advice
- either you or your partner are disabled, such that you are unable to accompany your child to school
For more details, please read the Home to School Education Transport Policy below.
Policy changes have been made due to recommendations received by the Local Government and Social Care Ombudsman (LGSCO) for a recent complaint investigation. The Local Authority have made the changes to ensure that they abide by the LGSCO outcome.
Applying for travel assistance
Normally, it can take up to 30 working days from receipt of an application to a travel solution being agreed and arranged - it can take longer if they need additional information.
Requests for travel assistance to commence at the beginning of the new academic year (September) should be submitted to the TCU before the end of May for consideration and planning.
While WNC endeavour to process all applications received as quickly as possible, they cannot guarantee that travel assistance will be in place at the beginning of the new school year for any application received after this date. Travel solutions for the new academic year will not be communicated to the applicants until mid-August.
WNC will look at the information you provide and make a decision on what support is necessary. They may need to call or arrange a home visit if they need more information.
Change of school
If you have received an EHC plan which names a new education setting in section I, you must submit a new application for travel assistance.
Any current travel arrangements for students transitioning from primary school to secondary school (academic year 6 to year 7) but remaining at the same school, will not automatically be renewed - in this situation, a new application form must be submitted to the TCU for consideration.
A change in home address
Tell WNC of a change in your home address if the child is currently getting travel assistance.
You must also make sure that the EHC team has been notified of this change of address so that the EHC plan is updated.
- SEN Transport: 01604 364403
- Children and Young People With an EHCP (Application Pending): 01604 365070