SEND Support Service (SSS) - NNC and WNC

Type of service:
Local Government Department
c/o Angel Square, Angel Street, Northampton, Northamptonshire NN1 1ED
Telephone number:
0300 126 1000 (North) or 0300 126 7000 (West)
Service description:

The SEND Support Service (SSS) offer support for a range of special educational needs and disabilities (SEND) including autism (ASD). It operates in four Northamptonshire localities, and each locality has a team specialising in support at different ages (Early Years, Primary, and Secondary).

You can access support from the SSS without a formal referral, and there is no need for a formal diagnosis. You can attend their Courses and Workshops . Topics include: food, toileting, sensory difficulties, anxiety, and anger.


You can also request a personal consultation. Appointments are available between 9am and 5pm and can be up to an hour long. This is an opportunity to seek advice and support from one of the SEND practitioners. For all general enquiries and to book an appointment for telephone consultation requests please use the appropriate email address below based on where the child or young person lives.

As of January 2022, the North SSS Team are using the ‘consultation process’ to respond to all requests for support. All consultations are delivered within eight weeks. There is no need to complete a referral form for the North SEND Support Service at the current time. If, following a consultation, it is perceived that more focused work is required a SEND Support Service Practitioner will be allocated to support either the education setting or the family and young person at home. Please note that the SEND Support Service in the West continue with the pre-existing arrangements. (see below)

Formal Referrals

When SSS have received a formal referral, from either a parent or an educational setting, a panel meeting takes place to agree whether the child is eligible and to decide the best service offer based on the information provided and further assessment.

Further support (which may include visits and observations in both home and/or school environments) will be subject to certain eligibility criteria.

Information about the criteria and how to refer are on the Specialist Support Services website.

Early Years and Portage

The role of the Early Years and Portage Team is to empower and support families with children under age 5 and Early Years settings, (pre-schools, playgroups, nurseries or childminders) to:

  • Build on each child’s individual strengths and to identify next steps for their development
  • Encourage children’s social interaction with their peers and adults

The team will work with families and settings to agree learning and developmental objectives and Individual Education Plans and support families and settings to review and monitor these plans. They promote learning through play.

Related Documents:

Age range:
0 - 19 years
Eligibility criteria:
  • Age - Early Years (0-5)
  • Age - School (5-18)
  • SEND descriptors
Referral route:
  • Education or school
  • Family member
  • Professional referral
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