Northamptonshire Educational Psychology Service (EPS) updates - Coronavirus

​​In response to the unprecedented Public Health Crisis (COVID-19), Northamptonshire Educational Psychology Service (EPS) would like to update you on their current arrangements for supporting schools.

This is a time to draw on community resilience as we support the most vulnerable children and young people attending Northamptonshire schools and those whose parents or carers are key workers working at the front line.

Contacting the EPS

Please do contact the EPS if we can support you through this challenging period. Whilst we are following government guidance in relation to social distancing, we are still accessible to school staff via telephone calls, emails and social media technology (e.g. Skype).

Whilst the Coronavirus will affect the health and availability of some of our own EPS staff, we have set up an admin hub to receive direct contact from schools. By using the admin hub we can ensure that you will receive a response within a reasonable timeframe. In the first instance please contact .

We will respond as soon as we can and certainly within 24 hours during the working week. So please do contact your link or senior EP directly but contact the admin hub in case they are not available.

Our ongoing services to schools include:

  • Continuing to provide a core offer to schools which includes Critical Incident support for those who have experienced bereavement and loss and consultation, guidance, emotional containment and psychoeducational resources
  • School-commissioned work, including telephone consultations for school staff regarding systemic issues, group and individual casework and consultation with families

We recognise that this is a time of extreme challenge for schools and wish to extend our support and gratitude to you all.

Visiting educational settings and providing home visits

Where a visit to an educational setting is deemed essential for casework, we are conducting such a visit from 8 March 2021. For each visit, we will be using the risk assessment tool – including mitigations, as below. Where a visit cannot be conducted at an educational setting for any reason, we will seek to arrange with the parent or carer to provide the service in an appropriate room at one of our council buildings or other suitably regulated Covid-secure space. For that scenario, we will be using the same risk assessment tool, applied to that situation. For situations where a home visit is deemed necessary, we will be using the home visit risk assessment tool, as below.  

These risk assessment forms will be updated as necessary as further government guidance is issued. Revised versions will be posted on this page.


We have put together some guidance which we hope is helpful at this time. Please feel free to share with your school or setting community and contact us with any queries, ideas or requests.