If you have applied before the deadline in May for a guaranteed seat, no refunds will be given for cancellations. Where an individual has entered into a direct debit arrangement, any outstanding payments will still need to be made.
Applications submitted after the deadline (third Friday in May) must be cancelled before the last weekend in August to qualify for a refund..
If we have already dispatched a bus pass, you will be liable for any costs until the bus pass is returned to the Post 16 Travel Scheme office, at the postal address below, along with a covering letter.
One Angel Square
How to cancel your application
Please contact the Transport Services Team by emailing: email@example.com