The Silver Line- Helpline For Older People

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The Silver Line- Helpline For Older People

Type of service:
Advice And Support
Telephone number:
08004 708 090
Mobile number:
0300 4 70 80 90
Email address:
Service description:
The Silver Line is the confidential, free helpline for older people across the UK, open
every day and night of the year. Our specially trained helpline staff:
- Offer information, friendship and advice
- Link callers to local groups and services
- Offer regular befriending calls
- Protect and support those who are suffering abuse and neglect.

The Silver Line is a helpline for older people – the Silver Generation. We have no strict age limits but most people we speak to are over 65. So, if you think it’s for
you, it’s for you.

The Silver Line is a confidential helpline and callers are free to express their feelings and describe their lives honestly, and can trust us to respect their privacy.

In cases of abuse or neglect, with the callers’ permission, we will involve specialist safeguarding organisations such as Action on Elder Abuse or Social Services.

For those who want to connect online with others who have similar experiences, there are forums on a wide range of subjects that you can contribute to.
Contact provider for details
Age range:
65 years - 99 years
Opening hours:
Ofsted Inspection Grade:
Additional information:
Eligibility criteria:
  • Age
  • Elderly
Referral route:
  • Referral By Family Member
  • Self Referral
Location map: