Children's Rights

​If you are on a child protection plan, child in need plan or you have been or are in care, then the council has a responsibility to make sure your rights are respected and you are treated fairly.

The Children's Rights team make sure you receive help and advice face to face, over the phone or by letter. They can attend meetings with you, or help you get legal advice and support when you make a complaint.

How Children's Rights support you

Find out about the support offered by Children's Rights.

​An advocate is like a messenger who speaks for you on your behalf. They can support you to ensure your views and feelings are heard when decisions are being made about your life.

Your advocate can support you to:

  • ensure your views and feelings are heard when decisions are being made about your life
  • make a complaint, give information and advice about rights and attend meetings, reviews and assessments with you
  • talk to professionals if you feel a bit shy or unsure about what you want to say

Who can request an advocate?

If you have a Northamptonshire social worker or you are a care leaver, you can contact us to request an advocate.

Contact Children's Rights

To request an advocate use our online form:

Contact Children's Rights

​An independent visitor is a volunteer who will spend time with just you on regular basis.

They are somebody that you go out with, to do fun things, have a chat, try new activities or just chill with.

Before you start to see your independent visitor, we will make sure they are good, safe people. We try to find someone who has lots in common with you such as hobbies and interests.

Who can have an independent visitor?

All young people in care have the right to an independent visitor.

Contact Children's Rights

To request an independent visitor use our online form:

Contact Children's Rights

The Care Leavers' Charter

The Care Leavers’ Charter sets out a list of promises care leavers want central and local government to make. The principles should be referred to when making decisions about young people's lives. It is agreed each year by councils.

​The participation service offers advice and activities for children and young people aged 12 to 25 that are in care, leaving care or have Special Educational Needs and Disabilities (SEND).

Contact Children's Rights

To request an advocate or independent visitor or to find out more about joining a group, contact us using the online form below:

Contact Children's Rights

Tell us what you think

Complete the online form below if you want to:

  • give us feedback
  • tell us you are unhappy with something 
  • tell us about something you think we could do better

Give feedback

  •  rights4children - A new website for children and young people living away from home has been launched.

    Called rights4children, the site is packed with information about children’s rights, on topics important to them.

Children and young people's complaints procedure

The children and young people's complaints procedure gives details of the arrangements for the complaints process. You have the right to request an advocate who will help you through the complaints process.

If you are a child or young person and would like to discuss your concerns privately with a member of the Complaints and Compliments Team, please call 01604 363436 or TEXT to 07920 361824. A member of the team will be happy to call you back during office hours (between 9am and 5pm, Mondays to Fridays).

Leaflets and posters for children and young people

We want children and young people to feel confident about sharing their views and experiences with us. The following posters have been created in collaboration with care leavers and children in care to offer clear and age appropriate information about how to give feedback to the Council.

Compliments, comments and complaints posters

The following three posters are designed to be printed and shared to help encourage and support children and young people to share their feedback with the Council. The content contained within the posters is available in more detail in the children and young people’s service complaints procedure on the compliments, comments and complaints page of our website. You may want to resize the poster to suit your needs.

What the posters say

The posters explain to children and young people how they can give their feedback to the Council and provides them with the necessary contact details.

First poster - emoji 

The first poster has been designed for children and young people aged 6-11 yrs old.

This poster shows three different emoji’s to help illustrate how a child or young person may be feeling about the service they have received.

Second poster - mobile phone

This second poster has been designed for children and young people aged 12 -21 yrs old

This poster shows an image of a mobile phone screen displaying a text message conversation that explains how easy it is to share your feedback.

Third poster - complaint stages

The third poster has been designed for children and young people aged 12-21 yrs old

This poster shows an image of a young person holding up a script that gives a more detailed breakdown about the stages of making a complaint and the support available.