The 0300 number is treated as a local call regardless of where you live in the county, and it can be included as part of any inclusive call minutes or discount schemes in the same way as geographic calls.
Over time, all calls made by the public will be moved to this one number and picked up in our customer service centre.
When you call our 0300 number, you will hear a welcome message offering numbered options.
Once you’ve chosen a service option there is a service welcome message to ensure you have got to the right service. The second layer of options may change occasionally to reflect seasonal demand for some services.