Waste Management

​The Privacy Notice below explains how we use information about you and how we protect your privacy.

We take your privacy seriously and we recommend you read this policy carefully because it contains important information about:

  • the personal information we collect about you
  • what we do with your information
  • who your information may be shared with

Who we are

Northamptonshire County Council (NCC) is the Data Controller for the purpose of the General Data Protection Regulations, i.e. we are responsible for, and control the processing of, your personal information.

Contact details of the Data Protection Officer:

What is the legal process for us to process your data?

The processing of your information is necessary to enable Northamptonshire County Council to carry out its statutory duties as a Waste Disposal Authority and to provide other public services.

Information we collect and hold about you

The information we collect includes the following:

  • name
  • address
  • vehicle registration number
  • contact details including phone numbers and email addresses
  • photographic evidence including still photos and CCTV images
  • images of you if Amey PLC, the contractor who operates the Household Waste Recycling Centre Service on behalf of NCC, has activated their body worn video camera
  • contact we have had with you, such as any correspondence (incoming and outgoing) relating to all aspects of the waste management service
  • proof of address or vehicle ownership
  • evidence to support investigations or prosecutions into allegations of permit misuse and abuse
  • evidence to support investigations into complaints received in the service
  • records of incoming and outgoing calls to or from Waste Management officers

Your personal data may be converted ('anonymised') into statistical or aggregated data in such a way as to ensure that you are not identified in any way from it. Aggregated data cannot, by definition, be linked back to you as an individual. This data might be used to conduct research and analysis, including to prepare statistical research and reports.

Who processes my data and how it is used

​Data Processor​How your information will be used
  • ​process applications for permits
  • process challenges or representations and appeals in respect of refused permits
  • to assist in investigation and prosecution (if applicable) cases including allegations of permit abuse and misuse
  • investigate complaints received in relation to the service
  • for the administration of all aspects relating to this service or function
​Amey on behalf of NCC​Operation of the Household Waste Recycling Centre service
​Civica on behalf of NCC​E-payment system to process payments for charity permits

Who your information may be shared with

The council will also undertake to share information with the following where circumstances or law require:

  • the Environment Agency
  • DVLA to identify the registered keeper in connection with the prevention and detection of crime
  • Civica in order to enable payments for charity permits
  • other Local Authorities
  • regulatory and statutory bodies
  • law enforcement agencies in connection with the prevention and detection of crime
  • National Fraud Initiative (NFI)
  • any body deemed necessary to enable us to carry out our service or function

*NCC is required by law to protect the public funds it administers. We will share information provided to us with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud. Details of this can be found in the Commission's National Fraud Initiative guidance.

How long we keep your records

We will only keep your information for the periods as detailed within the council's retention policy.

Information on permits will be kept for 15 months from the date of your application unless it forms part of an investigation or enforcement action by NCC or other enforcing authority.

Your rights

You have a number of rights under the General Data Protection Regulations:

​We must be completely transparent with you and this Privacy Notice is one of the ways we try and let you know how your data is handled.

You have the right to access your personal information. This should be in writing to:

FOI/Data Protection Team
Northamptonshire County Council
One Angel Square
Angel Street

Or you can email dataprotection@northamptonshire.gov.uk

​​You have the right without undue delay to request the rectification or updating of inaccurate personal data.

​​You can request erasure of your personal data when the data is no longer necessary, you no longer provide your consent or you object to the processing.

​You can request a restriction or suppression of your personal data. When processing is restricted, you are permitted to store the personal data, but not use it. This is not an absolute right and only applies in certain circumstances.

​The right to data portability gives you the right to receive personal data you have provided to a controller in a structured, commonly used and machine readable format. It also gives you the right to request that a controller transmits this data directly to another controller.

The GDPR gives individuals the right to object to the processing of their personal data in certain circumstances. You have an absolute right to stop your data being used for direct marketing.

The right to object only applies in certain circumstances. Whether it applies depends on your purposes for processing and your lawful basis for processing.

​The GDPR restricts us from making solely automated decisions, including those based on profiling, that have a legal or similarly significant effect on individuals. The law provides safeguards for you against the risk that a potentially damaging decision is taken without human intervention. The right does not apply in certain circumstances such as where you give your explicit consent.

Further information

If you have any questions or concerns about how your information is used, please contact Waste Management in the first instance at wastemanagement@northamptonshire.gov.uk.