Benefits, money advice and consumers

Free quality benefits, money advice and consumer websites selected by our information professionals.



Benefit cap

​Government information on the total amount of benefit available to people aged 16 - 64.

Benefits - universal credit

​Government information on the new single payment for people who are looking for work or on a low income.

Childcare Choices

​Information from the Government on help for parents with childcare costs

Foodbanks energy furniture and other assistance

​Information about services that are available when you have problems or circumstances that you need help with.

National Citizens Advice Bureau: benefits

​Information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran. There is also information about council tax and housing costs, national insurance, payment of benefits and problems with benefits.

Personal Independence Payment (PIP)

​Government Information on the benefit for people aged 16 to 64 with a health condition or disability, which replaces the Disability Living Allowance.

Spare room subsidy

​Information from Shelter on the welfare reform that reduces the amount of benefit people are entitled to if they have a spare room.


​Helps people in financial need gain access to welfare benefits, charitable grants and other financial help.

Welfare reform

​Information and advice from the Citizens Advice Bureau Service in Northamptonshire about Welfare Reform, the name given to all the changes being made by the government to the system of Welfare Benefits and Tax Credits.

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Debt advice

Central and East Northamptonshire Citizens Advice Bureau

Free guide and resource on managing debt and financial problems.

Charity Link

​Charity Link works to help people facing financial hardship, illness, disability or other difficulties to get the items they need for their home.

  • Charity Link 
Community Law Service (Northampton and County): debt advice service

​Specialist caseworkers, who advise on a wide range of solutions to dealing with debts.

Debt Advice Foundation

​A registered national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit and debt.

Debt management

​Government information on options for paying off debt.

National Citizens Advice Bureau: debt and money

​Debt and money advice.

National debt line

Free, confidential, debt advice service run by the Money Advice Trust. Includes personal budget calculator.


​Charity providing free, confidential advice to people with housing problems.

Step change

​Charity providing free debt information and advice.

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Money advice

BBC money

​Money in the news and money guides.

Choose: money

​Guide to personal finance from Choose.


​Commsave provides a range of affordable financial services, including instant access savings and low cost loans and banking facilities.

Consumer affairs

​Aims to empower consumers through education in the areas of credit, loans, insurance, debt and personal finance.

Daily Telegraph

​Personal finance sections.

Financial Conduct Authority: consumer information

​Aims to help consumers to use financial services with confidence and have products that meet their needs, from firms and individuals they can trust. 


​Personal finance sections.


​Personal finance sections.

Investors Chronicle

​Provides comprehensive and independent coverage of the UK stock market.

Full registered access to the website is available in the library only. Please ask a member of staff to log you in.

Money advice service

​Independent service set up by the Government to help people make the most of their money.

Money Saving Expert

​Aims to help people to reduce their cost of living.

Payday loans

​Advice from Citizen's advice on protecting yourself from predatory lending practices.

Pension wise

​A free and impartial government service about your defined contribution pension options.

Which: money

​Which magazine's guide to money and personal finance.

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BT phonebook

​Online directory of residential and business numbers.

Buy with confidence - approved trader scheme

The Buy with confidence scheme brings together a list of gardeners, plumbers, builders, electricians and many other types of businesses.

Traders are only accepted onto the national scheme if they pass stringent checks carried out by Trading Standards.

Choose: phone, tv and broadband

Guide to choosing phone, tv and broadband from Choose.

Gas safe register

​The official list of gas engineers who are registered to work safely and legally on boilers, cookers, fires and all other gas appliances.

National Citizens Advice Bureau -consumer advice

​Information on what your rights are and how to take action when buying goods and services. 

Postcode Finder - Royal Mail

​Lists alternative geographic numbers instead of 0870 numbers for well known companies.


Shopping directory listing thousands of secure UK online shopping sites.

Which Magazine: energy saving guides

​Advice on how you can save money on household running costs through greater energy efficiency in the home.


​Independent expert advice on household products together with information on Which? publications, campaigns and services.

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