Apply for a parking permit

West Northamptonshire Council operates a number of permit schemes across the county which only allow vehicles displaying the relevant parking permits to park in a designated bay or zone.

The permit system allows you in certain instances to choose between a paper permit (physical permit) or a virtual (electronic) permit. Once paid for, a virtual permit is immediately live so you will not receive a paper permit to display in your vehicle.

A virtual permit becomes live as soon as a confirmation email is sent to you after payment has been made.

If you opt for a physical (paper) permit or your permit type only allows for a physical permit then it must be displayed in the vehicle ensuring all the written details on the permit are clearly visible through the windscreen at all times so that ALL of the particulars can be clearly seen by the enforcement officers.

All paper permits are sent via 2nd class mail.

 

 

Permits are only valid in the zone showing on the permit. The permit zone letter recorded on the permit must match the letter showing on the permit sign. You are not permitted to park in any other zone.

Please direct applications for Northampton Town Centre properties to Northampton area of West Northamptonshire Council who are responsible for the administration of the scheme within the Town Centre.

Please direct applications for Kettering zones to Kettering area of North Northamptonshire Council who are responsible for the administration of the schemes.

How to apply (West Northamptonshire Council)

Please read the following terms and conditions to ensure you qualify before you apply:

Apply and pay for a new permit or to renew a permit online. Payment will be taken via debit or credit card.

  Apply online

Alternatively, you can contact the permit team on 0345 680 0153 (option 2) for a postal application form. Please note, this will be sent via 2nd class mail.

Completed applications together with any proofing documents (photocopies acceptable) can be posted to:   

Parking Permits
One Angel Square
Angel Street
Northampton
NN1 1ED

 

Permits will be posted via second class mail. Refunds will not be issued as the initial costs are administrative fees for the issue of the permit.

Please make sure you include the appropriate remittance and relevant documents (photocopies accepted).  We can no longer take payment over the telephone.

For postal applications, we can accept payment by cheques and postal orders only which should be made payable to: West Northamptonshire Council. To pay using a debit or credit card, please apply using the online form.

The Council will not be held liable for any lost, damaged, returned or undelivered mail items.

Further information

The most recent changes to parking permits came into force on 18 September 2015. View the parking permit policy.

There are currently no new policy changes.

Zone / map​​Area​Hours of operation
​​Zone A​​Billing, Northampton​Monday to Saturday, 24 hours
​​Zone C​Victoria Gardens, Northampton​Monday to Sunday, 24 hours
Zone D​Alcombe Road, Northampton​Monday to Saturday, 8am to 10pm
​​Zone E​The Mounts, Northampton​Monday to Saturday, 8am to 6pm
​​Zone F​St James, Northampton​Monday to Sunday, 24 hours
​​Zone G​Spring Boroughs, Northampton​Monday to Sunday, 24 hours
Zone A​Wellingborough​Monday to Friday, 9am to midnight
​​Stoke Bruerne​Stoke Bruerne​Monday to Sunday, 24 hours
​​Zone A​The Croft, Brackley​Monday to Sunday, 24 hours
​​D1​Market Square, Daventry​Monday to Saturday, 8am to 6pm

​​Oundle

Zone H

Zone B

​Oundle

St Johns, Northampton

Thomas Chapman Gove, Northampton

​Monday to Saturday, 6am to 6pm

Monday to Sunday, 24 hours

Monday to Sunday, 24 hours

Permits are only valid in the zone showing on the permit. The permit zone letter recorded on the permit must match the zone letter showing on the permit sign. You are not permitted to park in any other zone.

​This authority is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.

Further information can be found on the Government website.

Public authorities such as a local authority, must take steps to remove the barriers you face because of your disability when they carry out their work. The Equality Act 2010 calls this the duty to make reasonable adjustments.

A local authority has a duty to make reasonable adjustments if:

  • You are disadvantaged by something because of your disability, and
  • It is reasonable to make the changes to remove the disadvantage.

What is meant by 'reasonable'

Adjustments only have to be made if it's reasonable to do so. This depends on things like:

  • your disability
  • its practicality
  • if the change you ask for would overcome the disadvantage you and other disabled people experience
  • the size of the organisation
  • the resources it would require
  • the cost of making the changes
  • if any changes have already been made

Penalty Charge Notices (parking fines)

Whilst we have a policy in place to request all challenges and representations in writing, we are aware that this is not always possible. If our officers feel (or are advised) that additional assistance is required then we will make reasonable adjustments where possible to suit your needs.

Examples of these reasonable adjustments include but not limited to:

  • A mutually convenient telephone appointment where you can dictate your challenge/representation to an officer;
  • A pre-booked face to face meeting (in exceptional circumstances) at One Angel Square, Northampton where you can dictate your challenge or representation; and
  • 3rd party liaison acting on your behalf, providing authority has been received from you, to discuss and deal with the case as your representative.

Parking permits

Whilst there is an application or renewal process in place via West Northamptonshire Council's website or by post, we are aware that this does not suit everybody and if our officers feel (or are advised) that additional assistance is required then we will look to make reasonable adjustments where possible to help you.

Examples of these reasonable adjustments include but are not limited to:

  • A mutually convenient telephone appointment where you can make your application or renewal verbally. However, the call may need to be recorded depending on your disability as the recording may need to act as your signature confirming that you agree to the terms and conditions of the scheme;
  • A pre-booked face to face meeting (in exceptional circumstances) at One Angel Square, Northampton where you can apply/renew in person. However if you are unable to provide a signature then your usual mark will need to be witnessed as your acceptance of the terms and conditions of the scheme; and
  • 3rdt party liaison acting on your behalf, providing authority has been received from you, to apply or renew your permit as your representative. We would agree in this instance a way of arranging for the terms and conditions to be signed by you as acceptance.

The local authority will cover the costs of all reasonable adjustments.

Refusing a request for reasonable adjustments

If we reject your request for an adjustment to be made, we will explain this decision to you, the factors that have been taken into account and may suggest alternatives which will be given the same level of consideration as the original request.

For any new scheme to have validity, the local community must provide evidence of support for it in the form of resident’s surveys or petitions submitted to the Council.

The Council has strict criteria for new schemes, which must be met before a scheme will be considered. The Council will agree to the introduction of residents’ parking schemes where the following criteria are met:

  • Not less than 85% of the available kerbside space is occupied for more than six hours between 8am and 6pm on five or more days a week from Monday to Saturday inclusive and a bona fide need of residents is established.
  • Not more than 50% of the car owning residents have, or could have, parking available within the curtilage of their own property or within 200 metres walking distance by way of garages or other private off-street space.
  • The peak or normal working day demand for residents’ spaces should be able to be met.
  • The introduction of a scheme should not cause unacceptable problems in adjacent roads.
  • The Council is satisfied that a reasonable level of enforcement of the proposals can be maintained by parking attendants.
  • Permits for non-residential premises will be limited in their use to essential operational use only.
  • In areas where parking space is severely limited, the introduction of reserved parking does not seriously affect the commercial viability of the area.
  • After a full consultation process a minimum of 50% of the residents of the zone directly affected are in favour of the proposals.

If you have any questions or would like more information on creating a new permit zone please email parkingenquiries@kierswp.co.uk. We will endeavour to respond to all enquires within 5 working days.