If you think that you should not have received a Penalty Charge Notice (PCN), or there are special reasons why it should be cancelled, you can appeal.
Before you appeal
- We are
unable to accept most challenges by telephone. Please view our reasonable adjustments policy below.
- Please do not make payment at this stage as
payment is acceptance of liability. By paying you are admitting that the ticket was right and you will therefore not be able to appeal further once you have paid.
You must challenge
each case individually by inputting each unique PCN number.
To appeal, you will need:
- your vehicle registration number
- the PCN number listed on your parking ticket
How to appeal
Visit our Parking Services site where you can also view photographic evidence relating to your PCN. You can include jpeg attachments.
You should not use this link to email us about your PCN if you have received a response to your challenge, the Statutory Notices (the statutory notices include the Notice to Owner, Charge Certificate and Order for Recovery) have already been served or the case has already been transferred to Enforcement Agents.
Appeal a parking fine
The automated email response confirming contact using the Parking Services link states: "Thank you very much for your email. This is now being processed and the case has been placed on hold (including the discount payment amount) pending a decision, which will be emailed to you in due course. "This does not apply to cases once the statutory notices have been served as the discount payment is no longer applicable.
Write to us
Please provide as much information as you can to support your reasons why the PCN should be cancelled.
If your letter is received within 14 days of the date the PCN was issued and the challenge is rejected, the council will decide whether to re-offer the 14 day discount period, dependent upon the circumstances of the individual case.
While the Council endeavour to respond to all correspondence received with 14 days, this is not always possible. If it is not possible to respond within the 14 days and to ensure that the recipient of the PCN is not disadvantaged the discounted period is reset when a response is issued.
Please send your appeal to:
One Angel Square