Report and track highway problems: Street Doctor

Coronavirus update (16 April 2020)

Northamptonshire Highways has a responsibility to keep the roads and footpaths safe to use.  

Services are being reviewed to ensure duties can be carried out and teams can address all safety critical defects across the network.

Please continue to use our Street Doctor service to report highways issues.

We have now finished our winter gritting service for this year. We have standby crews if things were to change.

Thank you for all your support during the winter.

We are monitoring the situation closely and will continue to take action to minimise disruption and keep all road users safe.

Gully cleansing

Northamptonshire Highways have reviewed the gully cleansing service in light of the current coronavirus situation.

Due to a reduction in staffing levels and Government guidance we are currently running an emergency / reactive service in Northamptonshire. We are working with our crews to ensure they are complaint with social distancing. This includes changes to vehicle usage and welfare.

Before you start

Some problems cannot be reported through Street Doctor because they are the responsibility of other organisations. Please check first whether the problem you wish to report is listed below:

​To report an abandoned vehicle:

Please supply the registration number, type and condition of the abandoned car, and its location.

Check who is responsible for dealing with different types of flooding on the Northamptonshire Flood Toolkit website.

Please note that if the flooding is occurring on the public highway, you should report this via Street Doctor so we can investigate and take any necessary action.

​Fly tipping should be reported to your local borough or district council.

​Littering and street cleansing problems should be reported to your local borough or district council.

​Speeding should be reported to Northamptonshire Police.

​Problems with street name signs should be reported to your local borough or district council.

Our interactive mapping page shows the roads which are maintained by Highways England in green. These roads are:

  • M1
  • M45
  • A5
  • A14
  • A43 between the M40 Junction 10 and M1 Junction 15a (from Northampton to the county boundary near Stamford is NCC)
  • A45 between Thrapston and the M1 Junction 15 (from Junction 16 to the county boundary towards Dunchurch is NCC)

Any concerns about works on the above roads must be directed to Highways England using the following link:


 

Visit the Street lighting page.​

Report or track a problem using Street Doctor

Any highway related issues or defects should be reported via Street Doctor, the Northamptonshire County Council public reporting system.

By using Street Doctor, your report will be logged appropriately, go to the right team and you will, if you request, receive updates of what we are going to do and why.

Please do not try to report issues and defects via Twitter or on any other social media channels.

Some lesser known issues you can report using Street Doctor are:

  • Rights of way e.g. gates, livestock, stile
  • Vegetation related e.g. fallen trees or branches
  • Winter maintenance e.g. grit bins, gritting, snow

You can tell us about most problems on the roads or highways (apart from those listed above) - or you can track a problem you have already logged.

Report or track a problem