Report and track highway problems: Street Doctor

Coronavirus update (20 March 2020)

Northamptonshire Highways has a responsibility to keep the roads and footpaths safe to use.  

The current situation with COVID-19 means Highways are reviewing services throughout the day to ensure duties can be carried out. This means teams are providing a service to address all safety critical defects across the network.

Street Doctor continues to be manned. Please continue to report highways issues.

We continue to run a full winter service and crews are on standby. Our season runs from October to April.

We are monitoring the situation closely and will continue to take action to minimise disruption and keep all road users safe. We may not address your report immediately but please be assured this will be dealt with in due course.

Before you start

Some problems cannot be reported through Street Doctor because they are the responsibility of other organisations. Please check first whether the problem you wish to report is listed below:

​To report an abandoned vehicle:

Please supply the registration number, type and condition of the abandoned car, and its location.

Check who is responsible for dealing with different types of flooding on the Northamptonshire Flood Toolkit website.

Please note that if the flooding is occurring on the public highway, you should report this via Street Doctor so we can investigate and take any necessary action.

​Fly tipping should be reported to your local borough or district council.

​Littering and street cleansing problems should be reported to your local borough or district council.

​Speeding should be reported to Northamptonshire Police.

​Problems with street name signs should be reported to your local borough or district council.

Our interactive mapping page shows the roads which are maintained by Highways England in green. These roads are:

  • M1
  • M45
  • A5
  • A14
  • A43 between the M40 Junction 10 and M1 Junction 15a (from Northampton to the county boundary near Stamford is NCC)
  • A45 between Thrapston and the M1 Junction 15 (from Junction 16 to the county boundary towards Dunchurch is NCC)

Any concerns about works on the above roads must be directed to Highways England using the following link:


 

Visit the Street lighting page.​

Report or track a problem using Street Doctor

Any highway related issues or defects should be reported via Street Doctor, the Northamptonshire County Council public reporting system.

By using Street Doctor, your report will be logged appropriately, go to the right team and you will, if you request, receive updates of what we are going to do and why.

Please do not try to report issues and defects via Twitter or on any other social media channels.

Some lesser known issues you can report using Street Doctor are:

  • Rights of way e.g. gates, livestock, stile
  • Vegetation related e.g. fallen trees or branches
  • Winter maintenance e.g. grit bins, gritting, snow

You can tell us about most problems on the roads or highways (apart from those listed above) - or you can track a problem you have already logged.

Report or track a problem