Report and track highway problems: Street Doctor

Before you start

Some problems cannot be reported through Street Doctor because they are the responsibility of other organisations. Please check first whether the problem you wish to report is listed below:

​To report an abandoned vehicle:

Please supply the registration number, type and condition of the abandoned car, and its location.

Check who is responsible for dealing with different types of flooding on the Northamptonshire Flood Toolkit website.

Please note that if the flooding is occurring on the public highway, you should report this via Street Doctor so we can investigate and take any necessary action.

​Speeding should be reported to Northamptonshire Police.

Our interactive mapping page shows the roads which are maintained by Highways England in green. These roads are:

  • M1
  • M45
  • A5
  • A14
  • A43 between the M40 Junction 10 and M1 Junction 15a (from Northampton to the county boundary near Stamford is the Council)
  • A45 between Thrapston and the M1 Junction 15 (from Junction 16 to the county boundary towards Dunchurch is the Council)

Any concerns about works on the above roads must be directed to Highways England:

Visit the Street lighting page.​

​Incidents relating to Voi e-scooters can be reported directly using the report a scooter form. Where possible please provide the time, location and the 4 digit ID on the scooter.

Report or track a problem using Street Doctor

Any highway related issues or defects should be reported via Street Doctor, the Local Authorities public reporting system.  

By using Street Doctor, your report will be logged appropriately, go to the right team and you will, receive updates of what we are going to do and why.

Issues reported will be looked at initially within 5 working days to determine what further action may be required. 

Please do not try to report issues and defects via Twitter or on any other social media channels.

Some lesser known issues you can report using Street Doctor are:

  • Rights of way e.g. gates, livestock, stile
  • Winter maintenance e.g. grit bins, gritting, snow

You can tell us about most problems on the roads or highways (apart from those listed above) - or you can track a problem you have already logged.

Report or track a problem