A dedicated support line launched to help those in need in
Northamptonshire during the coronavirus pandemic will be available on Good
Friday and Easter Monday between 9am and 5pm each day.
Those requiring help are asked to call the support line on
the following number:
There are a large number of people across Northamptonshire
who are currently in isolation for various reasons. These include individuals
displaying symptoms of Coronavirus, those with existing health conditions, those
who are pregnant and those aged 70 and above.
The support line, which so far has received more than 900
calls, allows those who cannot leave their homes under current restrictions,
and those who have nobody to call upon for help, to request support in getting
access to food, prescriptions and other vital services that they require.
The Customer Service Centre at Northamptonshire County
Council is managing the helpline, ensuring that each call is appropriately
triaged so that individuals receive the care and support that is appropriate to
The Community Resilience Service co-ordinates requests for
help in conjunction with the District and Borough Councils, mapping those
requests by area and linking them up with local community groups, volunteers
and voluntary organisations who have pledged their support.
Cllr Matt Golby Leader of Northamptonshire County Council
said: “Already the Community Resilience Hub is making a big difference to
people in Northamptonshire with countless examples of how communities have come
together to provide support for those who are in need.
“It’s heart-warming to see people pulling together at this
time and I’m delighted that we’re able to extend this service to the two Bank
Holidays when our Customer Service Centre would normally be closed.
“I would also like to thank everyone who is making this
happen – showing terrific dedication in this time of crisis.”
With the weather forecast currently showing warm and sunny
conditions for the Easter weekend, people are being urged to adhere to the
lockdown guidance which is currently in place and maintain social distancing if
they do need to leave their homes for essential reasons.
Cllr Golby said: “There are clear signs that social
distancing measures and the lockdown are starting to have an impact on
infection rates but cases continue to increase locally and so we must continue
to keep to the guidelines.
“I would urge us all to keep up the good work so we are
united in beating this virus and protecting our county.”