15 October 2020
Foodbank items at post depot

Updated on 04 November 2020

We will keep this page updated with any changes to services due to the Covid-19 Coronavirus pandemic.

Request help and support

If you need help to receive food shopping or medication, please contact us to request support.

If you need to contact us and your query isn't urgent or requesting support, please use our website to access our services or alternatively email us on CustomerServices@northamptonshire.gov.uk.

Updates by council service

A range of online courses are now available.

See the adult learning homepage for updates.

Knuston Hall

In light of the Government's recent announcements, Knuston Hall will not be running or hosting any courses from 17:00 on Wednesday 4 November. Therefore, all courses currently scheduled for the remainder of November are cancelled. We will review the situation for December courses at a later date.

For existing enrolments, we continue to work through all courses in date order and will be in contact with you regarding your booking. All fees will either be transferred to a later date, held in your account for use on a future booking or refunded to you.

During this period, the office email address enquiries@knustonhall.org.uk will be monitored ‪from 9am to 5pm, ‪Monday to Friday. This email is the best way to contact the Knuston office.

The council’s Health and Adult Social Care services have been working in partnership with care providers across the county, and all have been provided with information and advice.

Supporting Independence Programme

The Supporting Independence Programme will continue to support our existing customers and new referrals, but by telephone appointments only until further notice.

Guidance for care providers

See information for professionals on our guidance for care providers page.

Bus timetables

​Find local and national guidance including Government information on grants for the self-employed and a business interruption loan scheme:

Support for businesses

All Children’s Centres have now closed until further notice.

If your family usually receives support from a Social Worker please contact your Social Worker direct or the duty team.​

During the current pandemic food banks are continuing to support those in crisis to access support during this period.

The impact of the pandemic will inevitably impact on food stock levels, so we really encourage you to support your local food bank if you’re able to by donating food or making a financial contribution.

Please contact your local food bank to find out which items are most needed at this time.

Please check this page before planning to visit a recycling centre:

The Independent Visitors service has postponed upcoming interviews for people who have applied to become an Independent Visitor.

Applications are still welcomed and the service will respond, but dates for future interviews and training are unavailable at this time.

See our registration service updates page for updates on:

  • Birth and Notice of Marriage appointments
  • Ceremony enquiries
  • Citizenship
  • Coroner's inquests
  • Death registrations
  • Temporary mortuary site in Wollaston
  • Weddings

See latest schools advice for parents.

See the latest guidance for staff at schools and educational settings.

See our dedicated SEN Coronavirus page for advice, guidance and updates.

Unscrupulous criminals are exploiting fears about COVID-19 to prey on members of the public, particularly older and vulnerable people who are isolated from family and friends.

See Trading Standards advice on Coronavirus scams